Frequent Questions

That may be you asking...

Our products are processed within 24 hours from when the order is placed and then shipped.

Yeah! We will send you an email as soon as your order is placed summarizing all the details and confirmation.

No/Yes, we will ship the item to your address. However, once you receive your item(s), you can send it back to us and once we receive it, we will refund you FULL.

We value our customers' experience. If you have any problems with our products, we will be happy to refund you in full.

Step 1: Email us your order # and name.
-With subject (Refund Request)
-List your product and why you want to return it
Step 2: Our team will contact you (usually within 24 hours) with our address to return your item to you.
Step 3: Send your item back to us. Once we receive it, we will inspect it.
Step 4: If everything is ok, we will refund the full amount of your item. Once we issue the refund, you will receive an email with all the details and the money will be deposited back into your account :)

We accept all major credit cards from any country, including:
Visa, Mastercard, American Express and more.

Handling/processing fees are never charged.
My order is not processed, help!
Make sure the billing address you entered matches your credit card address.

Orders are shipped from our warehouses to your nearest local shipping agency and a local courier will deliver it to your door.

Delivery time may vary between:
7-30 days

If you need to update your address, please select the contact us tab and send us a message and within 24 hours of placing your order, we can change it for you.

Do you have any additional questions? Do not hesitate to contact us in the Contact tab and our team will answer your questions as soon as possible.